Alberta Basic Security Training (ABST) Practice Exam 2024

As a security guard if you are rude to members of the public you are in violation of?

1. PSISA Code of Conduct

2. Police Act

3. Humans Rights Code

4. Criminal Code

The correct answer is: PSISA Code of Conduct

When working as a security guard, being rude to members of the public directly violates the Professional Standards and Industry Security Authority (PSISA) Code of Conduct. This code outlines the expected behavior and standards of professionalism that security personnel must adhere to while on duty. Good conduct is essential not only for maintaining a safe environment but also for fostering positive public relations and trust within the community. The PSISA Code of Conduct emphasizes treating all individuals with respect and courtesy, reflecting the role of security guards as representatives of safety and security. This expectation is paramount because security guards often interact with diverse members of the public, and any display of rudeness can undermine the effectiveness of their duties and tarnish the reputation of the security industry. Other options, such as the Police Act, Human Rights Code, and Criminal Code, govern different aspects of law enforcement, civil rights, and criminal behavior, but they do not specifically address the professional conduct expected from security personnel in public interactions. Thus, the violation referenced in the question is most accurately associated with the PSISA Code of Conduct.